Rui Shenzhen Electronics focus on listening to customers in order to design the most suitable for the customer’s products and solutions. Created from the start, we worked with experts, designers, architects and some selection within the industry out of the end-users to work closely together to develop products.
We investigated the different personal wishes and concerns of consumers, a process known as the “voice of the customer”, contributed to meet the industrial automation design, design a product is easy to install and operate, high quality, easy to use.
Business support: set up nationwide sales and dealer network, anywhere, anytime to provide you with advice, quotes and other business support, we have established a full-time customer service for large buildings, intelligent buildings, power supply bureau, industrial, design institutes, distributors and other fields team, to provide you with personalized service and solutions.
Technical support: technical experts across the country to provide you with product advice, selection, installation, commissioning and maintenance of a full range of technical services, we are happy to provide related training for you. At the same time, interest in our professional support for R & D and testing team, we can provide you with professional, timely and reliable quality of service.
Customer Service: close to the customer, to provide satisfactory service to make your customer service team is always mission. Customer service team at any time in response to your needs, including providing stock delivery inquiry, order management and shipping arrangements, customer complaint handling, and a series of cross-cutting factories Throughout pre-sale and after-sale service attentive.